Return Policy

At Luxury Pet Accessory, we want you and your pet to be completely satisfied with your purchase. If for any reason you are not fully happy with your order, we offer a simple return process designed to make your experience smooth and worry-free.

Return Eligibility

You may request a return within 14 days of receiving your order. To be eligible for a return, the item must:

• Be unused and in its original condition
• Be returned with the original packaging
• Not show signs of wear, damage, or alteration
• Include any accessories or tags originally attached

Products that do not meet these conditions may not be eligible for a refund.

Non-Returnable Items

For hygiene and safety reasons, certain items cannot be returned, including:

• Items that have been used or worn by pets
• Personalized or custom-made accessories
• Clearance or final sale items

Return Process

To start a return, please contact our support team through our contact page with the following information:

• Your order number
• The item(s) you wish to return
• The reason for the return

Once your request is approved, we will provide instructions on how to return the item.

Refunds

After we receive and inspect the returned product, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within a few business days.

Please note that shipping fees are generally non-refundable unless the return is due to an error on our part.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We will work quickly to resolve the issue and ensure you receive the correct item.

Exchanges

If you wish to exchange an item for a different size or product, please contact us and we will guide you through the exchange process.

Contact Us

If you have any questions about our return policy, feel free to contact our team.

Luxury Pet Accessory
Website: luxurypetaccessory.com
Contact Page: /contact